Terms & Conditions

Last updated: November 2026

Welcome to Deshi Food Mart (deshifoodmart.com). By visiting our website or placing an order, you agree to the terms below. Please read them carefully.

1. General

This website is operated by Deshi Food Mart, Ranisankail 5120, Thakurgaon, Bangladesh. We may update these terms from time to time, and the updated version applies from the date it is posted.

2. Products and information

We try to describe and display our products as accurately as possible. Colours, packaging and appearance may differ slightly from the images shown. Product availability may change without notice.

3. Prices

All prices are listed in Bangladeshi Taka (BDT). Prices may change at any time, but the price shown when you place your order is the price you pay, unless there is an obvious error, in which case we will contact you.

4. Orders and cancellation

Placing an order is an offer to buy. We may accept or decline an order, for example if a product is out of stock or if we cannot verify your details. We will confirm your order by phone, email or SMS. You may cancel an order before it is dispatched by calling 01717632223 or emailing deshifoodmart1@gmail.com with your order number.

5. Payment

We accept the payment methods shown at checkout, which may include Cash on Delivery and online or mobile banking payment options.

6. Delivery

Delivery charges and times are explained on our Shipping page. Delivery times are estimates and are not guaranteed.

7. Returns and refunds

Returns and refunds are covered in our Refund & Return Policy.

8. Your conduct

You agree to give correct information and not to misuse the website, attempt unauthorised access or place false orders.

9. Limitation of liability

To the extent permitted by law, Deshi Food Mart is not liable for indirect or consequential losses arising from the use of this website or our products. Nothing in these terms limits your rights under applicable consumer protection law in Bangladesh.

10. Privacy

Your personal information is handled as described in our Privacy Policy.

11. Governing law

These terms are governed by the laws of Bangladesh.

12. Contact

Questions about these terms? Call 01717632223 or email deshifoodmart1@gmail.com.